Process for existing Jabber installation.

1) Open a text editor such as notepad++. The text editor should have administrator permissions. You can give it administrator permissions by opening it by right-clicking it and selecting run as administrator and then clicking yes on the user account control window that pops up.

2) Open the following file

C:\ProgramData\Cisco Systems\Cisco Jabber\jabber-bootstrap.properties

3) On line 30 replace this text 'NOT_SPECIFIED', with this text 'upnDiscoveryEnabled: false'

4) If Jabber is running, sign out, and click reset Jabber

5) Run jabber again and confirm you can login.

Process for new Jabber installation

Note: This will only work on a machine that has never had jabber installed before. Confirm by checking to see if the following file exists.

'C:\ProgramData\Cisco Systems\Cisco Jabber\jabber-bootstrap.properties'

1) Place the CiscoJabberSetup.msi installation file in the C:\WINDOWS\system32 directory. The installation file must be named 'CiscoJabberSetup.msi' It is case sensitive.

2) Run command line as administrator.

3) Install Jabber using the following command.

msiexec.exe /i CiscoJabberSetup.msi UPN_DISCOVERY_ENABLED=false CLEAR=1

4) Follow the normal installation process.

5) Open the following file with a text editor and confirm that line 30 is set to 'upnDiscoveryEnabled: false'

6) Start jabber and sign in with any valid account.